Effective date: 26 August 2026
Who we are
Prepaid24 Energy Trading (Pty) Ltd (registration 2025/506706/07) is part of the Prepaid24 group. We are the responsible party for the personal information collected on this website, as defined in the Protection of Personal Information Act, 2013 (POPIA).
Our offices are at 82 Dolweni Avenue, Boskruin, Randburg, 2154 and 16 Sioux Street, Sioux Building, Voorbaai, 6506. For anything relating to your personal information, write to [privacy@prepaid24energy.co.za].
What we collect
When you complete a form on this site, we collect the details you give us: your name, email address, phone number, whether your enquiry is residential or commercial, and the content of your query.
When you use our system finder, we collect the details you enter about your property and electricity use so that a suitable system can be recommended.
When you browse the site, we collect limited usage information through cookies and analytics tools, such as the pages you visit and the device you use.